How to issue refunds
The issue refunds button allows users to remit funds paid into the facility to the patient.
To issue refunds, follow these steps:
1). Log in to the Helium Health application
2). Navigate to "Recently Seen" and enter the name or number in the search field.
3). Click on the patient's name to open the file.
4). Click on the "Add deposit" button.
4). Select "Issue Refund" tab and enter "Amount", "Select Payment Method", "Reason", and click on the "Send" button.
Need further assistance? Raise a request with Support, and we'll be glad to help!
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